+971 4 388 3008

Important Policies

Privacy Policy

Splash ‘n’ Party takes your privacy very seriously. We have developed this policy to explain what personal data we collect, how we use it, how we store it, with whom we share it and what your rights in relation to such personal data are.

How do we collect personal information?
“Personal information” is any information that can be used to identify you. We collect personal information about you if you provide it to us knowingly. By providing us with your personal information, you expressly consent to us processing your personal information in accordance with the terms of this Privacy Policy.

If you have any difficulty in amending your account information, please call or email our customer service for assistance.

What personal information do we collect?
(a) Registration
When you register as a User of this Site we collect your full name, email address, telephone number, address, together with other information as may be requested on the registration form from time to time. It is your
responsibility to maintain and update the personal information that you provide to us when setting up your account.

(b) Use of this Site
We may collect personal information about you when you enter information on this Site. This may include transactional information, such as products purchased, method of payment and the amount paid. We may also collect other personal information about you when you post content such as reviewing products.

(c) Credit card information
Your credit card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security. We do not store your credit card information.

(d) When you contact us
We may collect personal information about you when you contact us. Such information is used to verify your identity and respond to your query.

(e) Information obtained from third parties
We may collect personal information from third parties. Such third parties may include the companies that provide services to us (i.e. service providers) and our group companies. We may also collect information from credit reporting agencies.

(g) Computer information
When you visit our Site, we may keep and use information about your visit including your Internet Protocol (IP) address, the date and time of the visit. We may also keep and use information about your computer (for example, browser type) and your navigation information (for example, the URL of the site which referred you to this Site and the pages you visit on this Site).

(h) Surveys and feedback
We may conduct surveys on the Site or by sending you emails, to ask for your feedback regarding our Site and the quality of the service we provide to you. Your feedback is important to us and enables us to improve the quality of the service we provide to our customers. You are free to provide us your name and other information, in which case we may store such information as personal information.

(i) Other information
We may collect additional information about you in ways not specifically provided for here. In such cases, we will endeavor to inform you in advance of how we will use your information.

What do we do with the information?
We will only use or disclose your personal information for the purposes for which you have provided it to us, and as set out in this Privacy Policy, unless you have consented to the use or disclosure of your personal information for another purpose or it is necessary to use or disclose your personal information to comply with laws or regulations applicable to us from time to time.

We use your personal information to deliver our services to you (and to enable third parties such as service providers to deliver their services to you, including order fulfillment and after-sales services). To properly operate and administer this Site, we need to provide your personal information to our staff and service providers. Our staff and service providers are subject to obligations of confidentiality to us. By providing your consent to this Privacy Policy you authorize them to gain access to your personal information as part of their services to you and us.

Do we share personal information with third parties?
Your privacy is extremely important to us. We won’t ask you for personal information unless we truly need it. (When we do ask for your information it is usually to ensure that we’re dealing with real people and not a bot!). We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

What should you do if you have any privacy-related complaints or enquiries?
If you have any questions about our Privacy Policy, or any complaint regarding treatment of your privacy by us, please call or email our customer service for assistance.

When purchasing an entry ticket, the buyer accepts automatically all regulations regarding security, access and additional regulations corresponding to their visit to the Splash N Party. In the event of failing to comply with said regulations, the buyer hereby understands and
accepts the company’s decision to bar their access to the facilities and that they hold no rights to any compensation whatsoever.

Waiver / Indemnity


DUBAI : AL SAFA 2, JUMEIRAH | Kite Beach, Jumeirah Beach | The Beach, JBR

IMPORTANT : If your child does not know how to swim, Please refrain from using the.ADULT POOL. Your child has to be supervised at all times by an adult/guardian who can swim.The Splash'n'Party team supervise the play equipment and help maximize your children's enjoyment from the play experience. They are not however a replacement for parental supervision.


In order to participate in the activities that are offered at Splash N Party, you must understand and be aware of the risks involved and agree to accept responsibility for you and your dependents subsequent, informed and voluntary participation. Use of any of the activities at Splash N Party Waterpark can result in injury. Your use and/or dependents use of the Splash N Party facilities is undertaken in accordance with the rules and conditions displayed throughout Splash N Party. Splash N Party has implemented all necessary safety measures without removing the inherent nature of the activities. As such:

• I understand that during my or my dependents’ participation, I or we may be exposed to a variety of hazards and risks, both seen and unforeseen. I am fully aware of the services, equipment and/or other facilities that are offered at Splash N Party. I am also fully aware of my physical limitations.

• I individually and/or for any/all of my dependents, understand and accept that the activities that I or we will engage in at Splash N Party involve inherent and other risks. These risks can result in varying degrees of physical harm, personal injury disfigurement and potentially death.

• I acknowledge that it is my sole discretion to use and allow my dependents’ to engage in the activities provided and will assume all risks, both inherent and other risks and accept responsibility for any personal property damage and loss and for any degree of physical harm I and/or my dependents may suffer.

• I understand that failure, deliberate or otherwise to adhere to the rules and regulations, going into out of bounds areas, or misuse of any equipment will result in full liability being assumed by the participant, my dependents and me.

Splash’ N’ Party reserves the right to:

  • Refuse entry to any person or remove any person from Splash'n'Party for illegal and offensive behavior or the person under the influence of alcohol.
  • Refuse entry to any person if they feel that there is a risk of injury due to ,age ,size or physical ability of the person
  • Carry out reasonable searches of an individual or property prior to entry to Splash'n'Party Water for security and safety purposes.
  • Restrict access to certain rides at Splash'n'Party that have age restrictions posted at the entry. It is important to read these in advance of your purchase to insure you understand any limitations a member or ticket holder may encounter. Failure to read these in advance will not constitute a refund.
  • Revoke without refund or compensation a ticket that has been used fraudulently. Guests that do not follow posted safety and security rules may be asked to leave the park.
  • Request additional information or documentation from time to time for verification purpose.
  • Splash’n’party has a no refund policy. Equipment failure on a specific water attraction does not constitute a refund requirement from Splash'n'Party.
  • There is a risk of injury and/or death from the activities involved in the Splash'n'Party including, but not limited to the following: (i) sprains; (ii) strains; (iii) fractures; (iv) heat and cold injuries; (v) over-use syndrome; (vi) injuries involving vehicles and caused by electrocution; (vii) animal bites and/or stings; (viii) injuries from climbing, jumping, sliding, encountering electrocution, or other convenience;(ix) heart attack and (x) the potential for permanent paralysis and/or death.


Splash N Party may use any photographs, video footage of you, your dependents, or other minors in your care who use our facilities, collected during your use of our facilities for publication and for use in advertising or promotional material. Such photographs or video footage may appear (whether on their own or in conjunction with other photographs, video footage and/or text graphics) on social media platforms such as Facebook; Instagram; Twitter; YouTube; and/or Snapchat. You hereby grant Splash N Party the unfettered right to use all such photographs and/or video footage in such manner and hereby grant us permission to record, store, transmit, reproduce, replicate, modify, advertise and generally exploit all such photographs and video footage for our benefit and in such manner as we in our discretion deem appropriate. Note also that Splash N Party operates closed circuit television cameras on-site which may be recording footage of you, your dependents, or other minors in your care while using our facilities. You consent to our use of all such footage in the manner described above and agree that the purpose for using such photos and/or video footage is for advertising, marketing and promotional purposes only and is not intended to insult, defame or slander any person. You acknowledge and agree that your consent and agreement to the above is given for yourself as well as on behalf any dependents or other minors in your care while using our facilities. You also agree not to take photos for Commercial use without the consent of Splash N Party.


To the fullest extent allowed by law, I agree to forever waive, release from liability and discharge claims against Splash N Party, its employees, directors, owners and its subsidiaries and affiliates from, and agree not to pursue any form of legal action for any, and all liabilities or claims that I and or any of my dependents’ participation in the activities and use of any and all equipment and facilities at Splash N Party. This release refers to all claim types, including breach of contract fraud, or any other suit and includes losses alleged to be caused by the negligence of Splash N Party to the fullest extent permitted by the law. I also agree I am responsible for any and all medical costs, including, but not limited to ambulance, hospital, pharmacy, physiotherapy, psychological, rehabilitation or other medical costs.

Ladies Day Rules & Regulations

  1. Boys under 10 years of age are welcomed. Valid government ID for kids must be presented to get access to the park
  2. Kids below 1 go FREE! Valid government ID for kids must be presented to get access to the park.
  3. Outside food and drinks are not allowed inside the waterpark

Swimwear Policy

  • Inappropriate/unsafe swimwear attire is NOT allowed.For more information, kindly check our swimwear policy.
  • For safety and hygiene reasons, you must always wear appropriate swimwear attire at all our attractions.

Inappropriate swimwear includes and is not limited to:

  • Underwear
  • Transparent bathing suits
  • Street clothes, long flowing clothing and underwear will not be permitted
  • Shorts with protruding designs or accessories on the back e.g. rivets, buckles etc.
  • Long necklaces, chains, metal hairclips and large hoop earrings
  • Swimsuit should be free of metal; buttons, zippers, buckles or snaps that could be abrasive to other swimmers and our slides
  • Any clothing or accessory deemed as potentially damaging to the slides
  • Regular diapers are not permitted in any pool or attraction
  • Swim diapers are available for sale at Retail Shop