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Terms & Conditions

Terms & Conditions

Kids below 1 go FREE! Valid government ID for kids must be presented to get access to the park.
IMPORTANT : If your child does not know how to swim, Please refrain from using the ADULT POOL. Your child has to be supervised at all times by an adult/guardian who can swim.The Splash'n'Party team supervise the play equipment and help maximize your children's enjoyment from the play experience. They are not however a replacement for parental supervision.

Splash’ N’ Party reserves the right to:

  1. Refuse entry to any person or remove any person from Splash'n'Party for illegal and offensive behavior or the person under the influence of alcohol.

  2. Refuse entry to any person if they feel that there is a risk of injury due to ,age ,size or physical ability of the person

  3. Carry out reasonable searches of an individual or property prior to entry to Splash'n'Party Water for security and safety purposes.

  4. Restrict access to certain rides at Splash'n'Party that have age restrictions posted at the entry. It is important to read these in advance of your purchase to insure you understand any limitations a member or ticket holder may encounter. Failure to read these in advance will not constitute a refund.

  5. Revoke without refund or compensation a ticket that has been used fraudulently. Guests that do not follow posted safety and security rules may be asked to leave the park.

  6. Request additional information or documentation from time to time for verification purpose.

  1. Splash’n’party has a no refund policy. Equipment failure on a specific water attraction does not constitute a refund requirement from Splash'n'Party.

  2. There is a risk of injury and/or death from the activities involved in the Splash'n'Party including, but not limited to the following: (i) sprains; (ii) strains; (iii) fractures; (iv) heat and cold injuries; (v) over-use syndrome; (vi) injuries involving vehicles and caused by electrocution; (vii) animal bites and/or stings; (viii) injuries from climbing, jumping, sliding, encountering electrocution, or other convenience;(ix) heart attack and (x) the potential for permanent paralysis and/or death.

 

Splash N Party may use any photographs, video footage of you, your dependents, or other minors in your care who use our facilities, collected during your use of our facilities for publication and for use in advertising or promotional material. Such photographs or video footage may appear (whether on their own or in conjunction with other photographs, video footage and/or text graphics) on social media platforms such as Facebook; Instagram; Twitter; YouTube; and/or Snapchat. You hereby grant Splash N Party the unfettered right to use all such photographs and/or video footage in such manner and hereby grant us permission to record, store, transmit, reproduce, replicate, modify, advertise and generally exploit all such photographs and video footage for our benefit and in such manner as we in our discretion deem appropriate. Note also that Splash N Party operates closed circuit television cameras on-site which may be recording footage of you, your dependents, or other minors in your care while using our facilities. You consent to our use of all such footage in the manner described above and agree that the purpose for using such photos and/or video footage is for advertising, marketing and promotional purposes only and is not intended to insult, defame or slander any person. You acknowledge and agree that your consent and agreement to the above is given for yourself as well as on behalf any dependents or other minors in your care while using our facilities. You also agree not to take photos for Commercial use without the consent of Splash N Party.




Entry ticket shall be protected against any damage caused by water and / or other liquids. It is forbidden to alter or copy entry tickets.

Each entry ticket can only be used by the person whose name and surname(s) are stated on the ticket. Ticket order cannot be cancelled nor amended once an order form has been submitted.

With your security in mind ticket holders are required to produce the credit card used for the purchase of online ticket (s), ID (such as ID card, driving license or passport) to enable identification at the gate of Splash N Party.

Tickets are not transferable and may not be re-sold or passed to any third party. However, Splash N Party reserves the right to transfer tickets to another date at any time if it is deemed necessary.

All persons entering the park must have a unique ORDER REFERENCE NUMBER that must be retained during your visit. The operation of Splash N Party water park may be affected by adverse weather conditions or maintenance activity.

Splash N Party reserves the right to:

  • Refuse a sale to any person
  • Refuse entry to any person or remove any person from Splash N Party water park for illegal and offensive behavior or the person under the influence of alcohol.
  • Carry out reasonable searches of an individual or property prior to entry to Splash N Party Water park.
  • Carry out reasonable surveillance of an individual whilst in Splash for security and safety purposes

Certain rides at Splash N Party have age restrictions posted at the entry to the rides. It is important to read these in advance of your purchase to ensure you understand any limitations a member or ticket holder may encounter. Failure to read these in advance will not constitute a refund.

Splash N Party reserves the right to revoke without refund or compensation that has been used fraudulently. Guests that do not follow posted safety and security rules may be asked to leave the park.

You agreed to provide true, accurate and complete details asked in our online registration form. Payment being made does not mean that your transaction has been accepted. We will only send confirmation via email for purchases that
had been verified as genuine purchases.

You will only receive the ticket voucher via email from us once your payment has been accepted /processed by the bank. We will need at least 24 hours to confirm the status of the payment. Subsequently, the ticket voucher will be delivered to your email address as registered at our website with conditions as below:

  • On next banking day if transferring is made on Monday to Thursday (e.g. Purchase on Monday, ticket voucher will be delivered on Tuesday and so on).
  • On following Monday if purchase is made on Friday, Saturday or Sunday.
  • On next banking/working day if purchase is made on Public Holidays.

No refund/cancellation is allowed for any unutilized voucher.

Splash N Party shall not be responsible or liable for any damages (whether, direct, indirect, special or consequential), late or non-delivery of tickets, loss, embarrassment, goodwill expenses or loss of profit incurred or suffered by you in the following circumstances:

  • This website not being available;
  • The email address is incorrect;
  • Refusal from you (should such situations occur, the purchase is considered delivered & no refunds will be made);
  • During non-banking day;
  • Any access, use or inability to access or use this website and/or any other website linked to this website;
  • Any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of Splash N Party or of the payment gateway;
  • Any operation malfunction or defect of Your computer terminal, systems or software used in accessing this website;
  • Natural disaster, violence, warlike situations and/or reasons beyond our control

Splash N Party reserves the right to request additional information or documentation from time to time for verification purpose.

Covid-19 Restrictions

Terms & Conditions apply as per Dubai Municipality due to Covid 19:

  1. Observe 2M social Distancing at all times
  2. Wear masks at all times especially when not eating or swimming.
Splash N Party strictly follows Dubai Government guidelines!